Hello Alpha | FAQs & Contact

Welcome to the Hello Alpha's FAQ & Contact Center

Topics

  1. Request Forms
    1. Account Access Request
      Account Access Request
    2. Third-Party Medical Records Request
      Third-Party Medical Records Request
    3. Sonja Cares Pre-Registration Questions
      Sonja Cares Pre-Registration Questions
    Show 1 more
  2. Top Articles
    1. Alpha Plans
    2. What weight loss medications can Hello Alpha prescribe?
    3. Will my insurance cover my medication?
    Show 5 more

Suggested forms

  • Questions About Hello Alpha Plans in General & Technical Support

    Reach out here for assistance learning about Hello Alpha plans and which option may be right for you! If you are already a Hello Alpha patient, please reach out to your care team through your patient portal for the fastest response.

  • Sonja Cares Pre-Registration Questions in General & Technical Support

    This request form is for questions regarding the Sonja Cares program, for eligible participants who have not already registered.

  • Third-Party Medical Records Request in General & Technical Support

    Please complete this request form only if you are a third-party (family members, healthcare providers, patient advocates, attorneys and caregivers) requesting medical records for a mutual patient.

  • Account Access Request in General & Technical Support

    This request form is for patients who cannot access their Hello Alpha account and already attempted to reset their password.

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