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Welcome to the Hello Alpha's FAQ & Contact Center Suggested forms Please complete this request form only if you are a third-party (family members, healthcare providers, patient advocates, attorneys and caregivers) requesting medical records for a mutual patient.
This request form is for questions regarding the Sonja Cares program, for eligible participants who have not already registered.
This request form is for patients who cannot access their Hello Alpha account and already attempted to reset their password.
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