Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Hello Alpha | FAQs & Contact

Welcome to the Hello Alpha's FAQ & Contact Center

Typing letters in the search input updates the search results in below data table

Topics

  • Request Forms
    • Account Access Request
      Account Access Request
    • Third-Party Medical Records Request
      Third-Party Medical Records Request
    • Employee Verification
      Employee Verification
    Show 1 more
  • Top Articles
    • Alpha Plans
    • What weight loss medications can Hello Alpha prescribe?
    • Will my insurance cover my medication?
    Show 5 more

Suggested forms

  • Account Access Request in General & Technical Support

    This request form is for patients who cannot access their Hello Alpha account and already attempted to reset their password.

Powered by Jira Service Management
{"xsrfToken":"148dac197e538d3413360b3ea047bc317946a22f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/288780ad-1f56-4cbf-b2bd-b6f72d80e05a/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNmQxOTNmYy00ZmY4LTQ1YTctYTVmMC01NjU4ZTYyOTRiMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI4ODc4MGFkLTFmNTYtNGNiZi1iMmJkLWI2ZjcyZDgwZTA1YSI6WyJyZWFkIl19LCJleHAiOjE3OTQzNDg5MDgsIm5iZiI6MTc5NDM0ODMwOH0.umP2Q4jYQmMhQeDGKu2vNVplbGGmaP5Tn2cEn5Y6TRE&client=e6d193fc-4ff8-45a7-a5f0-5658e6294b20&mode=fit","logoId":"288780ad-1f56-4cbf-b2bd-b6f72d80e05a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Hello Alpha's FAQ & Contact Center","sharedPortalName":"Hello Alpha | FAQs & Contact","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Hello Alpha's FAQ & Contact Center","sharedPortalName":"Hello Alpha | FAQs & Contact","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1c4a46","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"childReq":null}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=helloalpha","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"148dac197e538d3413360b3ea047bc317946a22f_lout","baseUrl":"https://contact.help.helloalpha.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://helloalpha.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e6d193fc-4ff8-45a7-a5f0-5658e6294b20","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9fee5da165ba4eea96544277503e848a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://helloalpha.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}